Privacy Policy

Techno Believe Solutions Ltd (Company Number: 10866509), trading as Marketing So High ("MSH", "we", "us", or "our"), operates the website marketingsohigh.com and the application at app.marketingsohigh.com.

We are a company registered in England and Wales with our registered address at 128 City Road, London, EC1V 2NX, GB. The director of the company is Chetan Sroay.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and SaaS platform. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

We use the data we collect for the following purposes:

• Providing our service — to operate the MSH platform, deliver AI-generated content, run outreach campaigns, and provide analytics dashboards.
• Improving our product — to analyse usage patterns, identify bugs, optimise features, and develop new functionality based on aggregate trends.
• Analytics & performance — to measure and report on the effectiveness of campaigns run through our platform.
• Communication — to send you service-related notifications, updates, security alerts, and (with your consent) marketing communications.
• Billing & support — to process payments, manage subscriptions, and respond to your support requests.

We process your data on the lawful bases of contract performance (providing the service you signed up for), legitimate interest (improving our product and ensuring security), and consent (where applicable, such as marketing emails).

Your data is stored securely using cloud infrastructure powered by Supabase and other reputable cloud service providers. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).

We implement industry-standard security measures including:

• Row-level security and access controls on all database tables
• Regular security audits and vulnerability assessments
• Secure authentication with hashed passwords and support for multi-factor authentication
• Minimal access principles for our team — only authorised personnel can access user data, and only when necessary

While we take every reasonable step to protect your data, no system is completely secure. If we become aware of a data breach that affects your personal data, we will notify you and the relevant authorities in accordance with UK GDPR requirements.

To deliver our service, we integrate with the following third-party providers. Each processes data only as necessary and in accordance with their own privacy policies:

We do not sell your personal data to any third party.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how you use our platform. The cookies we use fall into these categories:

• Essential cookies — required for the platform to function (e.g. authentication tokens, session management). These cannot be disabled.
• Analytics cookies — help us understand usage patterns and improve the product. You can opt out of these at any time.
• Preference cookies — remember your settings and choices (e.g. theme, language).

You can manage your cookie preferences through your browser settings. Disabling essential cookies may prevent the platform from functioning correctly.

Under the UK GDPR, you have the following rights over your personal data:

To exercise any of these rights, email us at privacy@marketingsohigh.com. We will respond to your request within 30 days.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Account data — retained for the duration of your account and deleted within 90 days of account closure, unless required by law.
• Usage data — retained in anonymised/aggregated form for up to 24 months for analytics purposes.
• Content data — retained for the duration of your account. You can delete individual content items at any time from within the platform.
• Billing data — retained for up to 7 years after your last transaction to comply with UK tax and accounting regulations.

MSH is a business-to-business service and is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor, we will delete it promptly.

Some of our third-party service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or transfers to countries with an adequacy decision from the UK government, to ensure your data is protected to the same standard as under UK GDPR.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or through a notice on our platform. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us: